Privacy Policy

Last updated: July 21, 2026

This Privacy Policy explains how Easternhuoyun collects, uses, and handles information when you use our website, online store, contact forms, BaZi readings, Feng Shui consultations, and related services.

1. Information We Collect

We may collect information that you provide directly, including:

  • Your name and email address.
  • Billing and shipping information when required for an order.
  • Order, product, and transaction details.
  • Messages submitted through contact or customer support forms.
  • Information submitted through newsletter or coupon forms.
  • Information you choose to submit when requesting a BaZi reading or Feng Shui consultation.

Please provide only the information reasonably necessary for the product, service, or support request.

2. Information Collected Automatically

When you use the website, certain technical information may be collected automatically, including IP address, browser and device information, cookie data, pages visited, referral information, and basic website usage data. This information may be recorded through WordPress, WooCommerce, server logs, security tools, and website statistics features.

3. How We Use Information

We may use information to:

  • Process, manage, and deliver orders.
  • Provide requested BaZi readings or Feng Shui consultations.
  • Respond to customer inquiries and support requests.
  • Send requested coupons, newsletters, or service-related emails.
  • Maintain account, cart, checkout, security, and website functionality.
  • Prevent misuse and troubleshoot technical issues.
  • Improve website content, products, and services.
  • Maintain business and transaction records where reasonably necessary.

4. Payments

Payments may be processed by third-party payment providers. Their handling of payment information is governed by their own privacy policies. Easternhuoyun does not state that it stores complete payment card details.

5. Cookies and Analytics

The website may use cookies and similar technologies for shopping cart functions, account login, checkout, language settings, website functionality, basic statistics, security, and user preferences.

The site uses WP Statistics for basic visitor and page-usage statistics. The specific information processed or retained depends on the website’s current configuration. Browser settings can be used to limit or delete cookies, although doing so may affect some website features.

6. Email and Contact Forms

When you submit information through a contact form, email subscription form, or coupon form, the information is used to respond to the request, provide the requested coupon or communication, manage subscription preferences, and offer related customer support.

You may unsubscribe from marketing emails by using the unsubscribe option included in those messages or by contacting Easternhuoyun.

7. BaZi and Feng Shui Information

Information submitted for BaZi readings or Feng Shui consultations is used to provide the requested service and related customer support.

Consultation information is not intended to replace medical, legal, financial, or mental health advice. Please avoid submitting information that is not necessary for the requested service.

8. Data Sharing

Personal information may be shared only when reasonably necessary with categories of service providers such as:

  • Payment providers.
  • Hosting, security, analytics, translation, and technical service providers.
  • Delivery or shipping providers.
  • Email and communication service providers.
  • Professional advisers or legal authorities when required by applicable law.

When you use third-party payment, translation, chat, or communication features, those providers may process information according to their own privacy practices.

9. Data Retention

We retain personal information only for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, and meet applicable legal obligations.

Security

We use reasonable administrative and technical measures designed to protect personal information. No method of transmission or storage can be guaranteed to be completely secure.

10. Your Choices

You may contact Easternhuoyun to ask about or request correction of contact information you have provided. You may unsubscribe from marketing emails and adjust your browser’s cookie settings. Additional rights may apply depending on your location and should be reviewed under applicable law.

11. Children’s Privacy

The website is not intentionally directed to children. We do not knowingly request personal information from children through a separate age-verification system. A parent or guardian who believes that a child has submitted personal information may contact us to request review of the information.

12. Changes to This Policy

This Privacy Policy may be updated when website functions, services, or legal requirements change. The latest update date will be displayed on this page.

13. Contact Us

For privacy questions or requests, contact:

Easternhuoyun
Email: easternchenfs@gmail.com
Contact page: Contact Us